We'd love to hear from you

Let's start a conversation

Questions about a booking? Looking to partner with us? Need help on the road? Drop us a line — we typically reply within 2 hours during business days.

2 hrs Avg reply time
24/7 WhatsApp support
3 Branch locations

Write to us directly

Use the form below for detailed inquiries — we'll route your message to the right team immediately.

3 messages remaining this hour
0 / 1000

Your details are encrypted and never shared with third parties.

Always within reach

From the bustle of Westlands to the coastal calm of Nyali — wherever you are in Kenya, a MARVEL branch isn't far. Stop by for in-person bookings, key collection, or just to say hello.

Get directions

Frequently asked

Most people ask us these — your answer might already be here.

How fast do you reply?

Within 2 hours on business days (Mon–Sat, 7 AM – 9 PM EAT). After hours, we reply first thing the next morning.

Can I modify a booking?

Absolutely — free changes up to 24 hours before pickup. Just send your booking reference along with the new dates.

Do you serve corporate clients?

Yes — long-term contracts, fleet rentals, and dedicated account managers. Choose "Corporate / fleet rental" above and we'll be in touch.

What if I break down on the road?

Call our 24/7 emergency line or WhatsApp us — assistance is dispatched immediately and is included in every rental.